Orangeville Foot Clinic – Office Policies

UPDATED: COVID-19 Policy

We are now seeing all patients while still practicing all the safety measures to prevent the spread of COVID-19. We will screen all patients on the phone and on their arrival,. We also ask all patients to have their own mask on, otherwise, a mask can be purchased at our reception desk. 

If you have the following symptoms we may need to postpone your appointment: new cough, sore throat, chest pain, fever, difficulty breathing, headache, diarrhea and stomachache, fatigue, and muscle ache. 

We request all of our patients to have their own mask on all the time during their appointment. If you do not have a mask with you, please ask our staff for one. 

We provide a clean and safe environment as usual, with disinfected doors, chairs, counters, and washroom services at Orangeville Foot Clinic. We suggest all our patients to use our available hand sanitizer upon arrival and before leaving out clinic. 

POLICIES AND ACCESSIBILITY

The Orangeville Foot Clinic is located at 15 Elizabeth St, U-12 (2nd floor), Orangeville. There is plenty of FREE parking onsite, elevator in the building, and wheelchair accessible washrooms in the hallway (ask us for the keys).

Referral

You DO NOT require a doctor referral to book an appointment. Also, most insurance companies do not require a prescription from your family doctor for our services and products such as orthotics. Our chiropodist’s signature is enough. However, if you have a referral from your family doctor or other health care providers, please bring it with you to record it in your file.

FEES

Our fees are within the accepted fee schedule as set by the Ontario Society of Chiropodists and Canadian Federation of Podiatric Medicine. Appointment fees may vary depending on the length of the appointment, and the type of the services and products that are provided to you. If you have any questions regarding your appointment fee, please do not hesitate to ask us. 

For your convenience we accept Visa, MasterCard, debit, cash or cheque.

Orthotics

Our orthotics fee is a case fee that includes the appointment, biomechanical assessment and gait analysis, the orthotics, 3 follow up appointments, and required modification or adjustment. The orthotics will be casted, prescribed, checked and dispensed by licensed chiropodist.

EXTENDED COVERAGE

Many extended health insurance plans cover chiropody services, as well as DVA and NIHB. However, it is your responsibility to consult your insurance carrier regarding your coverage prior to the appointment. If you are unsure of what type of information is required, please contact our office (519-942-4705) and we will be happy to help you.

Chiropodists are not covered by OHIP.

Greenshield Insurance Card holders and other Insurance policies may be eligible for 3rd party billing (direct submission).

Fees for services rendered are due on treatment date.

ADDITIONAL INFORMATION

The office is available to answer your calls during regular business hours. After business hours please feel free to leave a detailed message and we will return your call the next business day.

Office visits are by appointment only. You can book your appointment by calling 519 942 4705.